Not a big deal but they didn't seem too busy. However, the fellow we checked in with was quite personable and we had only a 15 minute wait to see a 'specialist' about our dead iPhone. He immediately checked stock which was nice but his words went right to buy now, I can ship them in. Does any one have any ideas on how I can proceed? Many people have tried to swing me over to the Samsung side but I have remained loyal to them the company for years because I genuinely love their product. I prepaid for an ipad so was thinking it shouldn't take too long to go in and grab it. Customer Support Of Apple Store Coquitlam Apple Store Coquitlam is a official franchise of Apple that offers known brands of computers, smart phones and other products.
Besides, according to market capitalization, it is well known as the biggest publicly traded corporation across the globe. I showed up 20 minutes early to see if they could sneak me in but was told to come back in 10. We thought we should at least complain so we talked to the manager. Visit Apple Store Coquitlam Contact on the Given Address: 2929 Barnet Hwy, Coquitlam, British Columbia V3B 5R5, Canada Contact Apple Store Coquitlam Contact on the Given Contact Number:. We received a text an hour later saying to come back for our service. It took less than 30 minutes to figure this one out with them although I was the one that had to tell them that there was a management profile on it, so it could have taken longer. Today was my 3rd visit.
The guy was befuddled with this problem as he hasn't seen it before but he did hear of it. I wandered to the back counter thinking I could ask for the ipad there and was told in a nice manner that the back counter was for technical support. This store is usually better than most, but this dude shooed me out with a bas experience This location is not as crowded or claustrophobic as the Metrotown or Pacific Centre location. The company assist customers through helpline channels and resolve all issues. This is the one recurring theme at the Apple Store, friendly super knowledgeable staff! If I could give 3. The company is spread in an all over the different locations of the world with the help of approximately 406 retail stores.
Contact them by sending email to Apple Store Coquitlam Contact you will find an email address here. I walked in the store and there were lots of staff but it seemed they were all busy so I wasn't sure who to ask for help. Now, my money is trapped and they don't want to give it back! We were a little intimidated by the scope of this store when we walked in as we are not techies. Or bring in your old iPod to an Apple Retail Store and get 10 percent off a new one. Next time I go in, I will speak to a manager. The service associate was rude and condensing to me.
Got my phone back, camera works great now and assisted by some decent customer service. Issue not resolved and I don't know where to turn. Looking around there were at times two staff members helping one customer which seemed odd since other folks needed help. I also explained that if I had dropped my phone or something then I understand that the responsibility would be on me to pay for it but that I was hoping they could offer me something given the situation. I always go to this branch since their staff are really friendly, and it's not that busy, so they will make sure you get what you want and need.
They seem to be happy to leave me out to dry. Tried to get my iPhone X charger cable replaced due to the end being flared. I saw how he helped two other customers who sit in front of me while I was still waiting for my data to be restored. He got us his most knowlegable person and he helped us. We were assisted by Pete and he was awesome. He did warn me that since my phone was dropped on the corner, they might not be able to replace the button. He was patient and had a smile on his face, even when we went over our allotted time.
I'm giving 1 star due to the last time I went there and came across the rudest, cockiest employee! Not all devices are eligible for an Apple Store Gift Card. I have lots of questions since this is my second iphone and i am not an apple person, so I have no idea what to do. I've tried apple help at store and internet and a ramped-up complaint. We saw the lady who helped us the day before and she kept avoidng us. He gave me a pitiful look, clearly judging me for my statement.
We had an hour wait but this store is in a mall so it was easy to kill an hour. Came back and was helped promptly. My second visit was regarding the same phone. He listened to our concerns and asked questions in return. It just you can't really get one replaced. I have been a huge Apple fan for years and have never had any problems with my phone. To know the address location of Apple Store Coquitlam Contact it is also presented here 2929 Barnet Hwy, Coquitlam, British Columbia V3B 5R5, Canada.
Thanks Apple, I won't be going back again The best service! You can contact them from their website also. The associate who was in charge of the Genius Bar was extremely condescending and rude while I was explaining my concern and my situation and told me that it didn't matter how the damage occurred and that he couldn't replace my screen that day fair enough I guess because it was 2 hours to closing? I really like Apple and their 'geniuses' for helping me with issues even though it is out of warranty AppleCare so long as it doesn't involved replacing parts. About 5 minutes go by and another service agent popped over and acknowledged me and she went and got another staff member to come help. I rushed over to the Apple Store as I was worried about using my phone because of the cracked glass fragments. I'm sure that the store gets lots of stories from customers about how they damaged their phones and I'm sure some are lies but for them to assume that I am lying as well which was what it seemed like was absurd. You can also reach there webite www. Does not apply to iPod Shuffle.