Since the upper limit for the amount of money which can be transferred through WhatsApp Payments is set at Rs. In October 2009, Acton persuaded five former friends in Yahoo! Your customers would always prefer to send you a message over WhatsApp rather than calling a helpdesk number or raising a ticket. These users are sharing more than 700 million photos and 100 million videos every single day. Business owners can also view metrics of performance on the platform. The service is available for complaints and suggestions from Volvo bus passengers and information related to the buses.
This combined with the low cost and widespread internet makes the success of WhatsApp inevitable in India. Business app is now available for small and medium businesses in India after launching for select markets last week. In addition, the WhatsApp Business will also work on desktops with its WhatsApp Web version. Other apps work more on the principle of being seen and clicked, whereas this is a direct dialogue. Government Services The Delhi Police last year launched a dedicated helpline powered by WhatsApp: 9910641064. According to , already by 2013 the application was installed on 92% of all smartphones, with 86% of users reporting daily use. After Koum and Acton left Yahoo! WhatsApp was switched from a free to paid service to avoid growing too fast, mainly because the primary cost was sending verification texts to users.
Support for BlackBerry and older version 8. The growing number of Indians using WhatsApp can be attributed to the sudden drop in data costs and the introduction of low cost smartphones. People will be able to block WhatsApp Business accounts the same way they block regular accounts. Messaging Tools WhatsApp for Business also makes it very simple to engage with your customers, even if your consumer base grows very large. Both airlines had previously launched customer services on the platform. This can be done via phone or desktop. WhatsApp Business for Android is an app designed to help businesses interact with and reach customers through the messaging platform.
Citing a study conducted by Morning Consult, more than 80 percent of small businesses in India and Brazil consider WhatsApp helps them communicate with customers and grow their business. The Business Account will also get confirmed after the process of matching the account phone number with the business phone number is complete. Following that, in order to be competitive in the market, many companies reduced their prices too. There is also a location feature which allows business to locate their store on the map. A version with similar features is also expected to be available for devices in the coming future. The Facebook-owned company has been testing the WhatsApp Business beta versions with various businesses across the world, including some businesses in India such as BookMyShow and MakeMyTrip.
Its fast and fun to use. WhatsApp crossed the 200 million monthly active users mark last year and has been growing exponentially. These include Verified Profiles along with features like Quick Replies, Greeting Messages and Away Messages. You will need this to register your business on the app. It has become widely popular due to its simplicity. Users sent real chefs photos of their fridge leftovers and in return received live texts, photos, videos, and sketches while they cooked the recipes.
While that can also work, creating a business profile will offer much more credibility to your conversations. How Will WhatsApp Payments Affect WhatsApp for Business? As stated, the Business app is now available for download in Google Play Store for free in India. Although Devanagari and other scripts can be used in your ads, such language is more commonly seen written in English with the Roman script. The app also has a live location feature that helps companies share their live location with their clients and customers. The rigorous verification procedure ensures that the business on the app are legitimate, reducing the chances of spam.
Talking about the WhatsApp Business features in detail, the Business Profiles will contain the account information of a business with the details such as a business description, email or store addresses, and website. You have the quick camera access shortcut on the left, followed by three tabs — chats, status and calls. If you're thinking of trying it out, here's a warning Once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you'll not be able to restore it back to the former. Facebook at Work is for large enterprises such as International Business Machines Corp. Though it is worth mentioning that, before the public release, the app was tested in India and Brazil. India with 200 million monthly active users makes up 15% of WhatsApp's overall user base.
The WhatsApp Business app comes with business-centric features and tools and is targeted at the businesses. In a December 2013 blog post, WhatsApp claimed that 400 million active users used the service each month. WhatsApp for Business, a version of the app, will help enterprises with 10 employees or less to manage their clients better. Terrorism In December 2015, it was reported that Islamic State terrorists had been using WhatsApp to plot the. On February 26, 2016, WhatsApp announced they would cease support for BlackBerry including BlackBerry 10 , Series 40, and Symbian S60, as well as older versions of , , and , by the end of 2016.